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What does Pet Zympatico (Pet Zim-patty-co) mean?
The inspiration for my business name was the Italian word ‘simpatico’. Being in tune with pets' needs and striving to satisfy them in a stylish way is what Pet Zympatico is all about.
Pet Zympatico is Australian owned and operated
Pet Zympatico is based in Sydney and is 100% Australian owned and operated. This means Pet Zympatico is well placed to service all customers pet care needs throughout Australia.
How it all Began
The original Pet Zympatico website was ‘born’ in 2004 to introduce our own range of Pet Beds to a wider audience than could be reached via a stall at Eumundi Markets on Australia’s Sunshine Coast in Queensland.
Since then the range of products has expanded to include a wide variety of urban pet essentials from other reputable brands such as Doggles, Sierra Dog Supply, Outward Hound, Gigi Olivia, Houndhouse, Miyow & Barkley and others.
Pet Zympatico Beds
The designs of our Loungers, Igloos and Pillboxes are exclusive to us. The fabrics used range from cotton corduroys and polar fleeces to quality faux furs and ‘Sherpa’ with a real lambs wool look and feel. The padded foam sides and generously stuffed cushions create beds that dogs and cats love to sleep in.
What’s more, all our bed and cushion covers zip off for ease of care. You can read what some of our customers say about our beds here.
Our Team
Pet Zympatico is one human and four cats. Regrettably this household is dog-free, the cats just won't hear of any canine additions. The secret mission of the furry four is to try to test every Pet Zympatico bed for warmth and comfort, a practise I forbid so that every pet's new bed arrives at its final destination in tip top condition.
Customer Relationships
I acknowledge that without you I do not have a business so I place a high value on providing the best service I can to you, my customers. If you need help with your order you are welcome to call me (Ros) on 1800 506 220 during normal retail hours.
You can also benefit from:
- Generous Member Discounts
- Monthly Product Updates which from time to time can include Secret Sales, Free Shipping and other benefits.
- Flat rate shipping throughout Australia of only $9.50 no matter how big your parcel is.
- A 'no-questions-asked' Returns policy.
Social Responsibility
Pet Zympatico supports responsible pet ownership and recognises that the Pet Industry has an important role to play in this regard. Wherever possible Pet Zympatico supports animal welfare organisations such as RSPCA Australia and pet rescue organisations like PetRescue in their goal to re-home lost and abandoned pets.
In addition, a portion of the proceeds from every order I receive goes to further the work of Animals Australia.
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